The Consumer-Adoption Process

The Consumer-Adoption Process:-


Adoption is an individual’s decision to become a regular user of a product and is followed by the consumer-loyalty process. New-product marketers typically aim at early adopters and use the theory of innovation diffusion and consumer adoption to identify them. Stages in the Adoption Process An innovation is any good, service, or idea that someone perceives as new, no matter how long its history. Everett Rogers defines the innovation diffusion process as “the spread of a new idea from its source of invention or creation to its ultimate users or adopters.”82 The consumer-adoption process is the mental steps through which an individual passes from first hearing about an innovation to final adoption.83 They are: 1. Awareness—The consumer becomes aware of the innovation but lacks information about it. 2. Interest—The consumer is stimulated to seek information about the innovation. 3. Evaluation—The consumer considers whether to try the innovation. 4. Trial—The consumer tries the innovation to improve his or her estimate of its value. 5. Adoption—The consumer decides to make full and regular use of the innovation. The new-product marketer should facilitate movement through these stages. A water filtration system manufacturer might discover that many consumers are stuck in the interest stage; they do not buy because of their uncertainty and the large investment cost.84 But these same consumers would be willing to use a water filtration system at home on a trial basis for a small monthly fee. The manufacturer should consider offering a trial-use plan with option to buy

Comments

Post a Comment

Popular posts from this blog

Packaging, Labeling, Warranties, and Guarantees

Packaging, Labeling, Warranties, and Guarantees:- Some product packages—such as the Coke bottle and Red Bull can—are world famous. Many marketers have called packaging a fifth P, along with price, product, place, and promotion. Most, however, treat packaging and labeling as an element of product strategy. Warranties and guarantees can also be an important part of the product strategy and often appear on the package. Packaging Packaging includes all the activities of designing and producing the container for a product. Packages might have up to three layers. Cool Water cologne comes in a bottle (primary package) in a cardboard box (secondary package) in a corrugated box (shipping package) containing six dozen bottles in cardboard boxes. The package is the buyer’s first encounter with the product. A good package draws the consumer in and encourages product choice. In effect, they can act as “five-second commercials” for the product. Packaging also affects consumers’ later product e...
Read more

Factors influencing Political Behaviour in organizational behaviour

Factors influencing Political Behaviour The  Factors influencing Political Behaviour figure  depicts that there are two factors that influence the political behavior in the organization, individual factors and the organizational factors. Individual factors include certain traits of the individual that are likely to be related to the political behaviours. Employees, who possess high self-monitors, regularly keep check on their performance, and are more sensitive to the social cues. Those who have internal locus of control believe they can control the environment and can easily manipulate things and have a very high need of power. The Machiavellian personality is characterized by the desire to manipulate others and acquire power in the organization. These kinds of employees are more prone to engage in some sort of political behaviors in the organization. Also individual’s high expectation of success fosters political behavior. Organizational Factors also give rise to the...
Read more

The Communications Process Models

The Communications Process Models:- Marketers should understand the fundamental elements of effective communications. Two models are useful: a macromodel and a micromodel. MACROMODEL OF THE COMMUNICATIONS PROCESS:- a macromodel with nine key factors in effective communication. Two represent the major parties— sender and receiver. Two represent the major tools—message and media. Four represent major communication functions—encoding, decoding, response, and feedback. The last element in the system is noise, random and competing messages that may interfere with the intended communication.11 Senders must know what audiences they want to reach and what responses they want to get. They must encode their messages so the target audience can decode them. They must transmit the message through media that reach the target audience and develop feedback channels to monitor the responses. The more the sender’s field of experience overlaps that of the receiver, the more effective the me...
Read more