SUSTAINABILITY
SUSTAINABILITY:-
Sustainability—the
ability to meet humanity’s needs without harming future generations—now tops
many corporate agendas. Major corporations outline in great detail how they are
trying to improve the long-term impact of their actions on communities and the
environment. As one sustainability consultant put it,“There is a triple bottom
line—people, planet, and profit—and the people part of the equation must come
first. Sustainability means more than being eco-friendly, it also means you are
in it for the long haul.”Sustainability ratings exist, but there is no
consistent agreement about what metrics are appropriate. One comprehensive
study used factors to evaluate and assemble a list of the Top 100 Sustainable
Corporations in the World: energy, water, CO2, and waste productivity;
leadership diversity; CEO-to-average-worker pay; taxes paid; sustainability
leadership; sustainability pay link; innovation capacity; and transparency. The
top 5 firms were GE, PG&E, TNT, H&M, and Nokia.44 Some feel companies
that score well on sustainability typically exhibit high-quality management in
that “they tend to be more strategically nimble and better equipped to compete
in the complex, high-velocity, global environment.”45 Consumer interest is also
creating market opportunities. Clorox’s line of naturally derived Green Works
laundry and home cleaners— aided by restrained price premiums and a Sierra Club
endorsement—has experienced early success. Another good example is organic
products (see “Marketing Insight: The Rise of Organic”). Heightened interest in
sustainability has also unfortunately resulted in greenwashing, which gives
products the appearance of being environmentally friendly without living up to
that promise. One study revealed that half the labels on allegedly green
products focus on an eco-friendly benefit (such as recycled content) while
omitting information about significant environmental drawbacks (such as
manufacturing intensity or transportation costs). Because of insincere firms jumping
on the green bandwagon, consumers bring a healthy skepticism to environmental
claims, but they are also unwilling to sacrifice product performance and
quality. Many firms are rising to the challenge and are using the need for
sustainability to fuel
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