READINESS TO TRY NEW PRODUCTS AND PERSONAL INFLUENCE
READINESS
TO TRY NEW PRODUCTS AND PERSONAL INFLUENCE:-
Everett Rogers defines a person’s level of innovativeness as
“the degree to which an individual is relatively earlier in adopting new ideas
than the other members of his social system.” Some people are the first to
adopt new clothing fashions or new appliances; some doctors are the first to
prescribe new medicines.86 See the adopter categories in After a slow start, an
increasing number of people adopt the innovation, the number reaches a peak,
and then it diminishes as fewer nonadopters remain. The five adopter groups
differ in their value orientations and their motives for adopting or resisting
the new product.87 • Innovators are technology enthusiasts; they are
venturesome and enjoy tinkering with new products and mastering their
intricacies. In return for low prices, they are happy to conduct alpha and beta
testing and report on early weaknesses.
• Early adopters are opinion leaders who carefully search
for new technologies that might give them a dramatic competitive advantage.
They are less price sensitive and willing to adopt the product if given
personalized solutions and good service support.
• Early majority are
deliberate pragmatists who adopt the new technology when its benefits are
proven and a lot of adoption has already taken place. They make up the
mainstream market.
• Late majority are skeptical conservatives who are risk
averse, technology shy, and price sensitive.
• Laggards are tradition-bound and resist the innovation until
the status quo is no longer defensible.
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