Market Logistics of SCM
Market Logistics:-
Physical distribution starts at
the factory. Managers choose a set of warehouses (stocking points) and
transportation carriers that will deliver the goods to final destinations in
the desired time or at the lowest total cost. Physical distribution has now
been expanded into the broader concept of supply chain management (SCM). Supply
chain management starts before physical distribution and means strategically
procuring the right inputs (raw materials, components, and capital equipment),
converting them efficiently into finished products, and dispatching them to the
final destinations. An even broader perspective looks at how the company’s
suppliers themselves obtain their inputs. The supply chain perspective can help
a company identify superior suppliers and distributors and help them improve
productivity and reduce costs. Consumer goods manufacturers admired for their
supply chain management include P&G, Kraft, General Mills, PepsiCo, and
Nestlé; noteworthy retailers include Walmart, Target, Publix, Costco, Kroger,
and Meijer.Firms are also striving to improve the environmental impact and
sustainability of their supply chain by shrinking their carbon footprint and
using recyclable packaging. Johnson & Johnson switched to Forest
Stewardship Council (FSC)–certified paperboard for its BAND-AID brand boxes. As
one executive noted, “Johnson & Johnson and its operating companies are
positioned to make paper and packaging procurement decisions that could help
influence responsible forest management.” Market logistics includes planning
the infrastructure to meet demand, then implementing and controlling the physical
flows of materials and final goods from points of origin to points of use, to
meet customer requirements at a profit. Market logistics planning has four
steps:
1. Deciding on the company’s
value proposition to its customers. (What on-time delivery standard should we
offer? What levels should we attain in ordering and billing accuracy?)
2. Selecting the best channel
design and network strategy for reaching the customers. (Should the company
serve customers directly or through intermediaries? What products should we
source from which manufacturing facilities? How many warehouses should we
maintain and where should we locate them?)
3. Developing operational
excellence in sales forecasting, warehouse management, transportation
management, and materials management 4. Implementing the solution with the best
information systems, equipment, policies, and procedures Studying market
logistics leads managers to find the most efficient way to deliver value. For
example, a software company might traditionally produce and package software
disks and manuals, ship them to wholesalers, which ship them to retailers,
which sell them to customers, who bring them home to download onto their PCs.
Market logistics offers two superior delivery systems. The first lets the customer
download the software directly onto his or her computer. The second allows the
computer manufacturer to download the software onto its products. Both
solutions eliminate the need for printing, packaging, shipping, and stocking
millions of disks and manuals.
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